twitter + whole foods = true love forever
July 30th, 2008 @ 6:26 am
Another company takes online initiative.
My tweet after picking up some amazing produce at Whole Foods on Sunday:
And their reply:
Stuff like this gets me really excited for some reason! And not just because the gift card. I really love good customer service!
Tech
Brad Ruggles said,
July 30, 2008 at 6:30 am
That is so cool! I love it when I see companies making use of technology tools to improve their customer service.
Monica said,
July 30, 2008 at 6:42 am
you never know who is reading your tweets. I love these little tech stories.
brandiandboys said,
July 30, 2008 at 7:05 am
wonder what will happen if I twitter “I heart Jon Bon Jovi”?
too cool! i love knowing companies on are top it!
Lisa Ruggles said,
July 30, 2008 at 7:06 am
That is aweseome! Whole foods is a great place to shop and a great company!
Jenni Catron said,
July 30, 2008 at 7:22 am
Very cool!
Crystal Renaud said,
July 30, 2008 at 7:53 am
THAT is perfection.
Rachel said,
July 30, 2008 at 7:57 am
That’s great. Love it! I’d be excited too!
Holly said,
July 30, 2008 at 8:12 am
that’s so amazing. i love good customer service. i wish we had a WF here; it would make shopping for Sean’s allergies so much easier.
Zack said,
July 30, 2008 at 8:21 am
Dude! How much was the gift card?
Harold said,
July 30, 2008 at 8:24 am
I heart Lexis. I realy do.
Harold said,
July 30, 2008 at 8:25 am
Oh yeah, I also heart Anne. Sorry Chris.
M. Steve Heartsill said,
July 30, 2008 at 8:46 am
So, Harold, expecting a gift card, are you?
Patrick Sievert said,
July 30, 2008 at 8:47 am
That is the sweetest (as in, “oh, isn’t that sweet,” rather than “that is sweeeeeeeet!”) thing I’ve seen all week.
tony said,
July 30, 2008 at 8:57 am
so is this an advert for whole foods?
sorry,, couldn’t resist!
Lacey said,
July 30, 2008 at 9:08 am
wow! i should twitter more often if you get perks like a gift card! so cool!
Kenyon said,
July 30, 2008 at 9:38 am
Maybe now I’ll start tweeting the President or something…thanks for the story.
Jeff M. Miller said,
July 30, 2008 at 9:51 am
Very cool. You need to send this one in to consumerist.com. Not only will they probably like this feel-good customer service story, but can you imagine your blog’s explosion of traffic if they post the story and link to you?
krysta said,
July 30, 2008 at 10:07 am
that made my heart melt :)
Giant Idiot said,
July 30, 2008 at 10:37 am
In the words of Cartman, “That’s pretty sweet!”
Rhett Smith said,
July 30, 2008 at 11:19 am
Anne,
Hilarious. A few weeks ago I wrote a Tweet saying that I was drinking and loving their Orange Blossom Amber Ale, and then the next day they were following me.
Smart company. I did ask for some food “hook-ups” but Twitter silence on their end. :-(
rhett
Brian Alexander said,
July 30, 2008 at 11:37 am
Wow some people actually respond to their tweets.
I’m still waiting for you to set up my lunch/dinner with Chris Jackson!!!!!!
kristiapplesauce said,
July 30, 2008 at 1:03 pm
I don’t understand what a tweet is…but when we hang out we are so totally going to Starbucks…so try to get a card from there, okay? Okay.
B. said,
July 30, 2008 at 3:45 pm
Congrats on the gift card. That is impressive customer service. I also heart their produce and food. Unfortunately, I call the store “Whole Paycheck”.
Holly said,
August 1, 2008 at 3:51 pm
some other great customer-minded, over the top companies:
zappos.com
moo.com
Mary said,
August 1, 2008 at 9:02 pm
Just stumbled across your blog through this post. That is a fantastic example of customer service and I am glad you shared it. Now I am follow wholefoods on twitter. :)