twitter + whole foods = true love forever

7.30.2008 | Tech

Another company takes online initiative.

My tweet after picking up some amazing produce at Whole Foods on Sunday:

Whole Foods Proposal

And their reply:

Whole Foods Says Yes

Stuff like this gets me really excited for some reason! And not just because the gift card. I really love good customer service!

[Post to Twitter] 

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Responses

Brad Ruggles
7.30.2008


That is so cool! I love it when I see companies making use of technology tools to improve their customer service.

Monica
7.30.2008


you never know who is reading your tweets. I love these little tech stories.

brandiandboys
7.30.2008


wonder what will happen if I twitter “I heart Jon Bon Jovi”?

too cool! i love knowing companies on are top it!

Lisa Ruggles
7.30.2008


That is aweseome! Whole foods is a great place to shop and a great company!

Jenni Catron
7.30.2008


Very cool!

Crystal Renaud
7.30.2008


THAT is perfection.

Rachel
7.30.2008


That’s great. Love it! I’d be excited too!

Holly
7.30.2008


that’s so amazing. i love good customer service. i wish we had a WF here; it would make shopping for Sean’s allergies so much easier.

Zack
7.30.2008


Dude! How much was the gift card?

Harold
7.30.2008


I heart Lexis. I realy do.

Harold
7.30.2008


Oh yeah, I also heart Anne. Sorry Chris.

So, Harold, expecting a gift card, are you?

Patrick Sievert
7.30.2008


That is the sweetest (as in, “oh, isn’t that sweet,” rather than “that is sweeeeeeeet!”) thing I’ve seen all week.

tony
7.30.2008


so is this an advert for whole foods?

sorry,, couldn’t resist!

Lacey
7.30.2008


wow! i should twitter more often if you get perks like a gift card! so cool!

Kenyon
7.30.2008


Maybe now I’ll start tweeting the President or something…thanks for the story.

Jeff M. Miller
7.30.2008


Very cool. You need to send this one in to consumerist.com. Not only will they probably like this feel-good customer service story, but can you imagine your blog’s explosion of traffic if they post the story and link to you?

krysta
7.30.2008


that made my heart melt :)

Giant Idiot
7.30.2008


In the words of Cartman, “That’s pretty sweet!”

Rhett Smith
7.30.2008


Anne,

Hilarious. A few weeks ago I wrote a Tweet saying that I was drinking and loving their Orange Blossom Amber Ale, and then the next day they were following me.

Smart company. I did ask for some food “hook-ups” but Twitter silence on their end. :-(

rhett

Brian Alexander
7.30.2008


Wow some people actually respond to their tweets.

I’m still waiting for you to set up my lunch/dinner with Chris Jackson!!!!!!

kristiapplesauce
7.30.2008


I don’t understand what a tweet is…but when we hang out we are so totally going to Starbucks…so try to get a card from there, okay? Okay.

B.
7.30.2008


Congrats on the gift card. That is impressive customer service. I also heart their produce and food. Unfortunately, I call the store “Whole Paycheck”.

Holly
8.01.2008


some other great customer-minded, over the top companies:

zappos.com
moo.com

Mary
8.01.2008


Just stumbled across your blog through this post. That is a fantastic example of customer service and I am glad you shared it. Now I am follow wholefoods on twitter. :)

Comments